FAQ's
Peazy takes care of you, saves you time and cuts trips for our planet.
Learn more in our FAQs for Companies and Individuals below.
FAQ’s For Companies
Where are services delivered?
Your employees can request appointments to their home or to the office (depending on your available space).
How do group services work?
A Peazy administrator helps you set up one-time or recurring service events like in-office chair massages, group mani-pedi days, haircuts, dry cleaning pick up, on-site oil changes and more.
Who covers the cost of the services?
The business can cover the cost of the group service events or let individual staff cover their own services—you decide. For example, you may cover a special manicure day for your staff and have your staff cover their own on-site oil change or chair massage session.
Who are the providers of the services?
Our service providers are local, vetted professionals.
What type of services can you book through Peazy?
Haircuts and styling; esthetician services including manicures, pedicures, lashes and waxing; routine car car, like an oil change or tire swap; and dry cleaning pick up and drop off; Full or limited (chair) massage from register massage therapist. More services are coming soon, including dietician consultations, chef and food service, wine tastings, fitness and yoga, and a variety of other professional services. If there is a service you are looking for, let us know at support@bookpeazy.com.
What regions is Peazy serving?
Peazy has launched in Winnipeg, Manitoba, with plans to expand to Ontario in 2023.
What are the benefits of using Peazy?
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By bringing service providers to one location to serve many, we can collectively reduce car trips and help our planet.
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You’ll be supporting local service providers while enjoying the convenience of service delivery.
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Employees see better work-life balance with access to personal services booked online and delivered to their location, at home or work.
FAQ’s For Individuals
Where are services delivered?
You can request appointments to your home, office or anywhere you need them. More bookings from your apartment building or office, for example, means it’s more likely the appointment will be accepted. You can even book group services with your friends.
Who provides the services?
Our service providers are local, vetted and verified professionals. If you book a service with an accredited professional, such as a registered massage therapist, dietitian or physiotherapist, their registration number and contact information will be on your receipt, so you can submit the expense to your benefits provider.
How do services work?
You browse and request/book services at app.bookpeazy.com. When the service provider confirms the booking, they come to your requested location at the scheduled date and time.
How does payment work?
At the time of your booking, you securely enter your payment information through Stripe, a safe and secure financial service that processes payments for millions of businesses. Peazy doesn’t hold any of your payment details directly.
What kind of services can you book through Peazy?
Haircuts and styling; manicures, pedicures, lashes and waxing; routine car care, like an oil change or tire swap; and dry cleaning pick up and drop off; and full or focused (chair/table) massage from a registered massage therapist.
More options are coming soon, including dietician consultations, chef and food service, wine tastings, fitness and yoga, and a variety of other professional services. If there is a service you are looking for, let us know.
What regions is Peazy serving?
Peazy has launched in Winnipeg, Manitoba and we plan to expand to Ontario in 2023.
Is there a fee to book on Peazy?
The service providers set prices for their own services. You don’t pay a delivery fee or an added fee for booking on Peazy. The service provider receives their fee for services provided, as well as 100% of any tips.
Can I book a service for a friend, child or family member?
You can book services for yourself and book another separately for a friend, child or family member, if you’d like to cover the cost.
We are working on new features so you can add your family members and gift services too.
Is there a delivery or booking fee for using Peazy?
No, Peazy doesn’t add a booking fee or delivery fee. The final price you confirm is the price you pay, excluding any federal or provincial taxes.
Peazy takes a small fee before paying out the service providers. This allows us to expand our services, app and features.
Where does the tip go?
You may leave a tip at the time of booking for your service provider if you choose to. 100% of the tip will go to the service provider.
We are working on new features to enable tipping after the service.